Payment Policy
The Trendy Bag Payment Policy
At The Trendy Bag, we offer secure and trusted payment methods to ensure a smooth shopping experience for our customers in the United States.
1. Accepted Payment Methods
We currently accept the following payment method:
- Cash on Delivery (COD)
Customers can place orders online and pay in cash at the time of delivery.
Note: Only the payment method displayed at checkout is available for use.
2. Payment Restrictions
We currently do not accept:
- PayPal
- Venmo
- Personal Checks
- Direct Bank Transfers
- Credit/Debit Card Payments
3. Payment Currency
All prices listed on our website and checkout page are charged in United States Dollars (USD – $).
4. When Do Customers Pay?
Payment Collection
Customers are required to pay the full order amount in cash when the order is delivered.
Order Confirmation
After placing an order successfully, customers receive an order confirmation email.
Processing
Orders are processed and prepared for shipment after order verification.
5. Payment Security
For Cash on Delivery orders, customers should only hand over payment to the authorized delivery representative at the time of delivery.
The Trendy Bag does not request sensitive banking or card information for COD orders.
6. Order Verification
To prevent fraudulent or fake orders, our team may contact customers for order confirmation before shipment.
Orders that cannot be verified may be delayed or cancelled.
7. Refunds
Refunds are handled according to our Refund & Return Policy.
Approved refunds for COD orders may be issued through bank transfer, store credit, or another mutually agreed method within 7 business days after approval.
Business Information
Business Name: The Trendy Bag
Business Days: Monday to Friday (9:00 AM – 5:00 PM CT)
Customer Support: 24/7
Business Phone: +1 (224) 268-6402
Business Email: support@thetrendybag.shop
Business Address: 333 S Wabash Ave, Chicago Illinois 60604, United States